At Gerovital Kuwait, we strive to ensure your complete satisfaction with our anti-aging skincare products. If you're not satisfied with your purchase, we offer an easy and flexible return and exchange policy.
Return Window
Return Pickup
Refund Processing
Contact us via WhatsApp at +96594475386 with your order number and return reason
We'll review your request and confirm return eligibility within 24 hours
We'll arrange free pickup from your address within Kuwait
After receiving and inspecting the product, refund will be processed within 5-7 business days to the original payment method
If you'd like to exchange a product for another, please contact us and we'll help you choose a suitable alternative. Exchanges follow the same conditions as returns.
If you receive a defective or damaged product, please contact us immediately (within 48 hours) with clear photos of the product and packaging. We will replace it immediately or provide a full refund at no charge.
Our customer service team is ready to help you with any return or exchange inquiries
